Festival director claims he hasn't heard ANY complaints from the public!
"Zero feedback from the public"?
I find this very, very, very, very hard to believe. All I heard, over and over again throughout TIFF 2008, were folks griping about tickets and pricing and the lack of availability. I'm sure at least ONE of those disgruntled festgoers, if not dozens, contacted the TIFF offices to voice their opinions.
And as for complaints about rude staff, clearly no one steered him in the direction of my tale of Grabby Glenda.
(I also enjoy his comment that the fest will only rethink things if "the majority" of ticket buyers complain... if there's "a groundswell" of dissatisfaction. I wonder what constitutes a majority? 51%? 70%? 99%?)